1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Lumora Ventures uses cookies and similar technologies on the VoxWel platform to enhance your experience, provide security, and analyze how our Service is used.
2. Types of Cookies We Use
2.1 Essential Cookies (Always Active)
These cookies are necessary for the Service to function and cannot be disabled. They include:
| Cookie Name | Purpose | Duration |
|---|---|---|
| voxwel_session | Maintains your login session | Session |
| csrf_token | Security - prevents cross-site request forgery | Session |
| auth_token | Authentication and authorization | 30 days |
| cookie_consent | Stores your cookie preferences | 1 year |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization:
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Remembers your settings and preferences | 1 year |
| language | Stores your language preference | 1 year |
| theme_mode | Dark/light mode preference | 1 year |
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our Service:
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
| voxwel_analytics | Internal analytics - tracks feature usage | 90 days |
2.4 Performance Cookies
These cookies help us improve Service performance:
| Cookie Name | Purpose | Duration |
|---|---|---|
| performance_metrics | Measures page load times and performance | 30 days |
| error_tracking | Identifies and logs errors | 7 days |
3. Third-Party Cookies
We use carefully selected third-party services that may place cookies on your device:
- Google Analytics: To understand how users interact with our Service
- Cloud Hosting Providers: For service delivery and security
- Customer Support Tools: To provide help and support
These third parties have their own privacy policies. We recommend reviewing them:
4. Anonymous Posting and Cookies
When you use VoxWel's anonymous posting feature:
- We use special technical measures to prevent correlation between your anonymous posts and your account
- Session cookies used for anonymous posting are immediately discarded after submission
- We do not track or store identifiable information related to anonymous posts
- Analytics cookies are not used to track anonymous posting behavior
5. Managing Your Cookie Preferences
5.1 Cookie Settings in VoxWel
You can manage your cookie preferences through our cookie consent banner or in your account settings. You can:
- Accept all cookies
- Accept only essential cookies
- Customize which cookie categories you allow
- Withdraw your consent at any time
5.2 Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to:
- View and delete cookies
- Block third-party cookies
- Block cookies from specific websites
- Receive notifications when cookies are being set
Here are links to cookie management for popular browsers:
Note: Blocking or deleting essential cookies may prevent you from using certain features of VoxWel or cause the Service to function improperly.
6. Do Not Track Signals
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. Currently, there is no industry standard for how to respond to Do Not Track signals. VoxWel does not currently respond to Do Not Track signals, but we are committed to providing you with meaningful choices about the information we collect.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this policy periodically.
8. Contact Us
If you have questions about our use of cookies, please contact:
Lumora Ventures - VoxWel Privacy Team
Email: privacy@lumoraventures.com
Address: 123 Innovation Street, San Francisco, CA 94102